So far they have advised me to download and install the latest software version and completely reset the tv. Check behind the TV for loose connections. Make sure that the TV antenna socket is connected to the wall antenna outlet; Once step 1 and step 2 have been checked, ask the customer to do a scan of off the channels. 3. press and hold the power button on the TV (located on bottom side of TV, behind the white plastic light) for 15 seconds. Keep your TV unplugged for about 5 minutes. If not, continue to step 4; Try another antenna … Plug the TV back in and try powering it on again. For any service enquiries and support for TCL products, you can contact us on our customer service hotline no. Increase the ‘Color’ setting. These appliances include things such as smartphones, washing machines, Smart TVs, and more. (It doesn’t matter if you use the power button on the TV or the remote for this step). But Wolf's us-vs-the-forces-of-eeeeeevil speech is unlikely to make TCL TV sets any safer, or less safe, to use. If the power cord is already connected, reseat the power cord. PS: under KODI there is no problem so the concern comes from PLEX under TCL android tv. Look or feel the bottom of the TV. Roku TV User Guide English Illustrations in this guide are provided for reference only and may differ from actual product appearance. Drains it from the capacitors. This should fix the slow internet on your TCL smart TV and fix any other performance-related problems. 4. Press the Home button on your Roku TV remote. Most power issues can be fixed at home by the user without the need for warrenty support. Your speeds are faster or slower depending on your internet plan. That’s kind of what we’re doing here. Use the ‘Dynamic’ … 55-Inch 4K Ultra HD Roku Smart LED TV. Thank you in advance for the answers. Hisense Smart TV Slow Internet (5 Ways To solve), 6 Ways To Fix Toshiba Smart TV Slow Internet, 5 Ways To Fix Slow Internet on Philips Smart TV, Slow Internet On Sony Smart TV (5 Ways To Fix), 5 Ways To Fix Panasonic Smart TV Slow Internet. It might actually be the remote control that is causing the issue. To perform a hard reset, press and hold your router or modem’s power button. Luckily, this problem is very easy to fix. If none of this works and you are trying to watch live TV… Don't Miss Out On Latest Updates And Deals. Change 'Color Temperature' to something colder. In fact, some of their models are capable of supporting 4K and HD video quality. If it works, great! TV model: TCL 40ES560 OS : Android tv 8.0 NAS: Synology DS3615xs. We use cookies to ensure that we give you the best experience on our website. Reach around the lower right corner of the TV. Your TV might be displaying a black screeen. Click the ‘Settings’ tab at top of the review page. Press the right arrow button and select System. The power cord can be disconnected from the back of all TCL TVs. It will be on the under side of the TV, right in the middle on these smaller size TVs. Increase ‘Backlight’ (‘Brightness’ on Sony TVs) 2. This could be an image coming from a connected device like a Blu-Ray player or a game console. Try bypassing the surge protector and plugging the TV directly into the wall outlet. The TV might be on and you don’t realize it. If there is a new software update available, install it. You won’t be able to watch any content in high quality without a download speed of 10Mbps or more. Contact TCL support at this toll-free number: TCL’s customer support is available Monday to Friday from 6:00 am to 12:00 am EST. Already one of the World's best-selling TV brands, TCL (The Creative Life) is now one of the fastest growing consumer electronics brands in North America. For those who have a TCL tv, do you have the same worries? If the TV powers on after using the power button, the problem is the remote control. If not, move onto the other steps listed below. Power cycling the TV drains all power from the device. On Oct. 29, the problems on their test TV set were suddenly fixed without any notification, alert or request for user authorization. …then the TV may require warranty support. Internet-Access-Guide.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program – it is designed to provide an aid for the websites in earning an advertisement fee – by means of advertising and linking to Amazon.com products. That's … It started this afternoon and TCL told they did a software update today. Disconnecting some devices from your Wi-Fi is another easy way to fix this issue. Check to see if the model was reviewed. A television not powering on can be the result of several causes. Scroll up or down and select Settings. Scroll up or down and select Settings. Gets rid of any juice still in the TV. Customer support may require the model and serial number of your TV. If you continue to use this site we will assume that you are happy with it. If the buttons on the back of the TV are arranged vertically, the power button will be the very bottom one. It’s possible the TV may need to be repaired or even replaced. Continue to the next steps for more troubleshooting options. Some of these problems are mentioned below, along with the easiest ways to fix them. You should be able to find the power button there. Like any other smart TV, TCL’s smart TVs offer a huge range of entertainment to users of all ages. The hard reset should be complete and you should be getting better speeds. Applications that eat up all your bandwidth are a common reason for slow internet. 7. Sometimes TCL TV owners think there is no physical power button on the TV but I can assure you it’s there. For some reason it has a weird almost static or … Problem seems to have … The power button should be the bottom one. If it does, that means the TV is on and receiving a signal from the remote. Luckily, there are a few easy fixes to all these problems. V1 Tv… ... Easy solution - Don't buy an Alexa. Then press the power button on the TV and hold it down for a full 60 seconds. I have recently received the tcl Roku model 50fs3800 smart TV 50". If we did not review your model, visit our calibration page.Screen is too dark 1. Once you unplug your TV from the power, find the power button and hold it down for a full minute, you have finished power cycling the TV. "This was a totally silent patch," Sick Codes told … There are multiple reasons why your internet could be slow on your TCL smart TV. Move Your Router. Once you’ve held the button down for about 30-60 seconds, let it go. To enjoy this high-quality content, you’ll obviously need a good internet connection. If it is, use an extension cord to more easily get the TV  connected to a new outlet. On my tcl when I switch from an hdr game to the dashboard it disables hdr. Keep holding the power button down using your fingers or a paper clip. When we spot a trend, we try to dispatch a researcher to find the solution … Go ahead and plug your TV and try powering it on. Technical Support and Reviews for TCL Televisions and Audio Systems. Moving your router closer to your smart TV is all you need to do in order to resolve the problem. If you’re facing problems with TV not responding to remote inputs, first replace the batteries! TCL. I'm having problem with my Directv remote RC66RX and my TCL TV. Original Poster. 55US5800 LED TV … You’re likely to experience more connection problems if your router is far away … You’ll have problems enjoying any multimedia content without a decent connection to the internet. Does the light blink? On most TVs, the physical power button is on the back of the TV. Resetting your router/modem is a simple and very effective solution to any internet related problem. Problems with CRT TV remote. If your television suffers from a distorted picture, weird colors, or the dreaded "soap opera effect," these simple fixes can help improve your picture. Product design and specification may be changed without notice. If you have completed all steps above including…. Make sure that your cable or satellite box (or other device) is powered on and that the TV is set to the correct input – press Input, Source or TV/Video on your remote control. If that doesn’t work, try a new outlet the TV hasn’t been connected to at all. Test your internet before you get into the trouble of having to troubleshoot the reason behind your slow internet. My TV is connected to a Vizio Soundbar and I can’t figure out how to turn off the volume adjuster on either... - TCL … Double check to make sure the power cord is connected to the back of the TV. Many people have had the same issue. I have spoken with TCL, Roku, Netflix, Spectrum cable and currently no solution. Does the Status Light Blink? TCL SMART GO-LIVE TV displays Logo screen for 35 seconds and then goes standby. Whether the light is on, off, or blinking indicates the current status of the TV. First off: DON”T PANIC! TIA - TCL … 3. You might not know there is a power button on the TV. TCL smart TVs have a built-in application store that anyone can use to download applications. Not a solution … Tcl Roku TV screen problem by Bosc17 Mar 28, 2017 11:39PM PDT. The remote could have dead batteries, be defective, or maybe there is something blocking the remote sensor on the TV from receiving a signal from the remote. Many people who have a newer model TV think the TV has no physical buttons on it at all. There’s an easy way to test if the remote control is causing the problem. You’re likely to experience more connection problems if your router is far away from your TCL smart TV. Press the right arrow button and select System. Ever had a computer problem and when you ask for help, you’re told to power it off and on again? As mentioned, TCL is almost entirely focused on manufacturing and retailing electronic appliances. All TCL televisions have status lights on the bottom … TikiLive vs Sling TV: What’s The Difference? Increase ‘Backlight’ setting (‘Brightness’ on Sony TVs).Colors don’t pop 1. On Saturday and Sunday from 9:00 am to 6:00 pm EST. This is because of the fact that most streaming services require you to have a download speed of 10Mps. The dashboard isnt running in hdr. If the buttons are arranged in a circle, the power button will be the one in the middle of the circle. If you have a small TV that is 32″ or less in size, the power button is likely on the buttom of the TV. Can’t find your recommended settings 1. There will be a single power button there. Try turning on the using the power button on the TV. If the TV still isn’t responding, there’s a problem with the remote. If the TV still isn’t working after pressing the power button, continue to the next step. It has suddenly started creating problem with the volume increase/decrease itself majorly. Much easier. All TCL televisions have status lights on the bottom-middle of the bezel. Do other devices connected to the surge protector also work? TCL provides users with the option to download any service of their choice and enjoy exclusive content. Your internet will be much slower if there are too many applications running in the background. Founded over 30 years ago, TCL prides itself … Just close any background applications from all your devices and you should be good to go. Unsubscribe at any time. These problems are caused by interferences and are fortunately quite easy to fix. That means the TV actually is powered on but displaying a black picture which means the issue could be the input the TV is on. From day one, I couldn’t stream Netflix because it couldn’t load properly and I generally had to unplug the darn thing … We are here to help you. If you are subscribed to a plan that only offers 5Mbps max download speed, you can’t expect fast speeds on your smart TV. Try pressing a button on the remote. It is possible that you missed a software update for your TCL smart TV. Most of these applications are popular streaming services. My remote was working fine this morning … ... did any one got the solution , the same exact issue too. I have the exact same issue with a 49 inch 6 series Thomson / TCL Percee TV bought in Spain. Press the menu button to check if the display is on. Below are some CRT TV … It is for TCL Smart TV …