Sunday: 12pm-6pm. For security reasons, we cannot refund a credit card that is different from the one used for the purchase. Our Client Advisors are currently not available. If you have placed your order before February, 16th and would like to return it, please do not register your return online ; you can send it directly to our warehouse, using the prepaid return label. If someone is collecting an order on your behalf, they must bring : For further assistance, contact us, we will be happy to assist you. You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you or to object to processing as well as the right to data portability, as set out in the Privacy Policy. Monday: 10am-7pm Please contact us to report counterfeiters and unauthorised distributors of Balenciaga merchandise. - Mr Porter Some of the staff where horrendous to deal with, rude and obnoxious to the paying customer. All requests must be posted in this thread. Tuesday: 11am-6pm At the moment the service is available in the following stores : London Mount Street Item search : Balenciaga only offers its merchandise for sale through the following limited methods of distribution : - Matchesfashion Our Client Advisors are available Our stationery is printed on FSC paper with vegetal inks. Discover contemporary renditions of tailored separates, such as tie-neck blouses, checked hourglass blazers and midi skirts with asymmetric hems. 13114575 (Please note that you will be redirected to the homepage of the selected language). T: +44 203 425 80 00 All orders will be delivered in our signature Balenciaga packaging that is suitable for gifting. Balenciaga guarantees the authenticity of all products purchased through Balenciaga online. Our standard return terms apply to all orders placed from January 1st. All our orders are delivered in a branded box. 148 Mercer Street • Counterfeit Balenciaga products are typically of poor quality and lack the details and workmanship that make each Balenciaga product high-quality. For all orders placed before February, 16th, please contact Client Service. - December 26th. The brand Balenciaga is the namesake fashion house of Spanish designer Cristobal Balenciaga, and was founded in 1919. - Neiman Marcus Please check the number of boxes delivered and make sure the package is not damaged in any way. - in multi-brand stores. - Farfetch Monday: 11am-6pm W1K 2RD London, United Kingdom Your account will be charged once the articles are shipped. • Counterfeit Balenciaga products are typically of poor quality and lack the details and workmanship that make each Balenciaga product high-quality. Sunday: 12pm-6pm - Item in perfect conditions, with the original labels and tags and their packaging for shoes and jewels. Item in perfect conditions, with the original labels and tags and their packaging for shoes and jewels. Access promotions reserved exclusively for our customers, 620 Madison Ave Première review d'une paire de luxe sur ma chaîne ! - December 25th All orders placed between November 1st and December 31st can be returned through February 1st. Alternatively, orders can be returned in one of our Balenciaga Stores. Put the items into the original box and bring them to one of our stores, along with a purchase proof and the return label. This design also included shortened cuffs and sleeves. To register for a PayPal account, visit the website paypal.com. If you already have items in your basket, please note that they will be shipped to the country you will select. By submitting this request, you confirm that you have reached, in your country/region of residence, the age of majority. Achetez vos boots en cuir Balenciaga sur Vestiaire Collective, le dépôt vente chic sur Internet. Register your return online by logging in to your account. – Letter of Authorisation. After a few minutes you will receive a confirmation email with the details of your order. Wednesday: 10am-7pm Balenciaga does not provide a repair service for products purchased through unauthorized resellers. Just 1 Left. By contacting Client Service, I agree to my data being transferred outside of my local country/region. Sunday: 12pm-6pm. All orders are processed automatically and we are unable to expedite or delay shipping times. Authenticate Your Item. The exchanged product is accepted under the following conditions: -  July, 3rd Balenciaga accepts cross-border exchange of items purchased in Balenciaga stores within 30 days from the purchase date for the same item in a different colour or size. - Farfetch - Add the product to your Shopping Bag. - The email confirming that your order is ready for pick up (printed or on a mobile device) Regarding the authenticity of products sold online or in store, please contact Balenciaga Client Service. - Neiman Marcus If you do not wish to receive our Newsletter anymore, you can unsubscribe at any moment by clicking on the Unsubscribe link at the bottom of every Newsletter. Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior. Les produits Balenciaga sont fabriqués avec des matériaux et une main d’œuvre d’une qualité exceptionnelle et sont soumis à un contrôle qualité mené par des façonniers experts. (1) Balenciaga boutiques - Net-a-Porter If you have lost the pre-paid return label, please contact us. Since Fall/Winter 2007, the production has switched its bags' material from goatskin to lambskin material. If the product is out of the warranty period and/or damages have been caused by the customer, repair costs will be charged to the customer. Your ultimate guide to identifying a fake Moncler jacket. -  September 7th If you forgot your password, click on the "Forgot your password?" How To Spot Fake Balenciaga Track Sneakers – Real VS Fake Balenciaga Track. Thursday: 11am-6pm 1. If someone is collecting an order on your behalf, they must bring : Here are some ways to tell if Balenciaga … To make purchases on Balenciaga.com it is necessary to register. Purchases made outside China cannot be exchanged in China. 45% off. £880. Make sure your item(s) are returned in their original condition and with all tags attached. Regarding the authenticity of products sold online or in store, please contact Balenciaga Client Service. Exceptions for cross-border repairs apply in countries with legal constraints (Russia, India, China, Brazil, Mexico, Chile, Panama and Vietnam). In order to pick up your order, you will need to bring with you : 1, of law-decree 22 March 2004 no. You can also return items purchased on Balenciaga.com to one of our stores, within 30 days, by following the steps below: - Place the items in their original packaging and return them to one of our stores, along with the proof of purchase and the pre-printed returns label present in the original parcel. Fields marked with an asterisk* are required, The data fields with an asterisk (*) must be completed in order to satisfy any request you make. - Check that the information you entered is correct and click on "Proceed to checkout". If you do not wish to receive our Newsletter anymore, you can unsubscribe at any moment by clicking on the Unsubscribe link at the bottom of every Newsletter. In an effort to protect its valuable brand and loyal customers, Balenciaga reserves the right to refuse the sale of Balenciaga products to individuals engaging in reselling or transshipping activities. By creating an account you will access exclusive areas and services dedicated to our customers. You will receive an email as soon as your order is ready to be picked up at the store. Thursday: 10am-7pm Balenciaga also recommends to clean the article with a dry flannel cloth and store it in its flannel bag. You can check your return status at any time in My Account. To proceed with a repair service, please also make sure to remove all personal effects from your item. How can you ask for a repair ? A client service representative will be pleased to contact you about your request. For Balenciaga ready-to-wear pieces, Balenciaga recommends dry cleaning, unless otherwise instructed on the care label inside the garment. Balenciaga takes counterfeiting very seriously and takes legal action against any persons, stores, or websites that sell Balenciaga counterfeit products. The verdict about your Balenciaga item is sent to you After up to 48 hours, you will be reached out through email to receive your item’s authenticity status, along with a report. Wednesday: 11am-6pm - Proof of purchase Sunday: 12pm-6pm, New York Madison Avenue Tuesday: 11am-6pm For each order, you will be able to download the invoice directly in the Shipping Confirmation email. Mon-Sat 9am-6.30pm If you have lost the pre-paid return label, please contact us. Sunday: 12pm-6pm, Los Angeles Rodeo Drive Shipping Close the dialog : Delivery time Order informations Price; Standard … We ask you to consider that you may still receive several more communications before your request is fulfilled ; we apologize for the inconvenience. You can check your return status at any time in My Account. Balenciaga (/ b ə ˌ l ɛ n s i ˈ ɑː ɡ ə / bə-LEN-see-AH-gə, Spanish: [balenˈθjaɣa]) is a luxury fashion house founded in 1917 by Spanish designer Cristóbal Balenciaga in San Sebastian, Spain and currently based in Paris. – A valid ID of the person collecting For the best possible care of a product, Balenciaga recommends to protect it from water and direct sources of heat and light. W1K 2RD London, United Kingdom Balenciaga accepts returns in the same country of purchase in exchange of a store credit. Balenciaga handbags are some of the finest in the fashion world. - Check the order status in your Order History for registered users  You will receive an email with your tracking number once your package has been shipped. Because sustainability is inherent to the quality of its products and the management of its activities, Balenciaga is committed to release collections that reflect its engagement for a better world and a sustainable future. - A valid ID If this does not work, please contact us as there may be errors with the email address you registered with. Our garments bags are made of recycled polyester and our flannels are made of GOTS (Global Organic Textile Standard) certified cotton. Monday: 11am-6pm Tuesday: 10am-7pm IMPORTANT READ-ME Please see post #1 for complete Balenciaga authentication rules. - December 8th You can subscribe from the Home Page, by entering your email address. You are welcome to return your order once received as indicated in our Return Policy. You can request a return or an exchange for any product within 30 days from the delivery date. All product categories are considered for repair except fragrances, customized products, press samples, friends & family sales. Contact Fedex to organise the pick-up for your return, or drop it off at a Fedex collection point. Wednesday: 11am-6pm After the second failed attempt, your order will be returned to the sender. Orders will be shipped inside a secure and anonymous cardboard box. 128, all works posted on this site are in compliance with the laws and regulations concerning copyright and related rights. 127.7k Followers, 560 Following, 1,235 Posts - See Instagram photos and videos from May Berthelot (@may.berthelot) Pursuant to art. Our warehouse will be closed on :  - Matchesfashion Saturday: 11am-6pm To proceed with a repair service, please also make sure to remove all personal effects from your item. Sunday: 12pm-6pm, London Sloane Street For further information about the conditions of our returns policy, please click here. If the item is not picked up within 15 days of delivery to the store, the order will be returned and we will issue a refund. There is no protective coating on a genuine Balenciaga bag. STEP 4 - Create a collective commitment and involve all employees in its quest for sustainability The label’s Arena sneakers, Knife boots and City bag are wardrobe must-haves to keep you ahead of the fashion pack. Click on the product image to zoom in and see all of the details. Once the return is processed , you will receive a return confirmation email BALENCIAGA Tie-neck zip-detailed printed silk-satin jacquard maxi dress. If you experience navigation problems, we suggest that you: By submitting this request, you confirm that you have reached, in your country/region of residence, the age of majority. Ensure that your items are returned in their original condition and in their original packaging. 128, all works posted on this site are in compliance with the laws and regulations concerning copyright and related rights. Please select the correct location site for your order from the link in the corner of every page. Talking down to me constantly and trying to push blame onto myself when it … Firstly, Balenciaga (through their faulty website) took my money without making the order. - eliminate any Cookies and Temporary Files from your computer The item is accepted for repair under the following conditions: Counterfeit  Read More‎‎. (5) Online Authorised Retailers Monday: 10am-7pm You can return any item purchased on Balenciaga.com within 30 days of the delivery date. All papers and cardboards used for Balenciaga ecom packaging are FSC (Forest Stewardship Council) certified and contain between 40% and 50% of post-consumer waste fibers. £858. You also have the right to object, for a legitimate purpose, or withdraw your consent to the processing of your personal data. In August 1937 Cristóbal Balenciaga opened his first Parisian couture house, and in 1951 the Spanish-born couturier became the toast of fashion by creating a brand-new dress silhouette. For all orders placed before February, 16th, please contact Client Service. The in-store returns service is available at the following stores: New York Mercer Street Women's Due to the scarcity of chevre, Balenciaga bags made with this leather are very desirable. Friday: 11am-6pm - Involve its suppliers to adhere to its commitments and help them improve their social and environmental performances Elegant, sculptural and sophisticated: that's how Balenciaga's universe, could be summed up, a house of design that, for almost 100 years now, has been making its unique mark on fashion history.From its must-have it bags to its statement dresses, suits and balloon skirts, going through experimental phases with all-things perfume, the … The amount will be charged to your card once the articles are shipped. 1, par. Monday: 11am-6pm 44% off. En particulier le Classic City Bag, un sac toujours produit dans de nombreuses tailles. Enjoy complimentary return shipping: fill in the online Return and Exchange Form and use the pre-paid UPS return label included in your order. Exact charges will be calculated automatically after your order is shipped, depending on the Zip Code of the shipping address.
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